Privacy Policy

Your privacy is important to us. This Privacy Policy explains how Vidmaze ("we", "us", or "our") collects, uses, protects, and shares your information when you visit our website or use our services.

By accessing https://vidmaze.com or engaging with our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number.
• Payment Details: Billing address, payment method (processed via secure third-party payment gateways).
• Project Information: Content preferences, video scripts, voiceover instructions, or other materials you submit.
• Usage Data: IP address, browser type, device info, and pages you visit.

2. How We Use Your Information

We use your information to:

• Communicate with you regarding your orders or inquiries
• Deliver the services you’ve requested (e.g., video creation, SEO)
• Process payments and generate invoices
• Provide customer support and revisions
• Improve our website, services, and user experience
• Send you updates, promotions, or newsletters (only if you opt-in)

3. Cookies and Tracking Technologies

We may use cookies and similar tracking tools to enhance your experience on our website. Cookies help us:

• Analyze website traffic and usage patterns
• Remember your preferences
• Provide relevant content or ads

You can control cookie settings in your browser and choose to block or delete them at any time.

4. Sharing of Information

We do not sell, rent, or trade your personal information. However, we may share it with:

• Trusted service providers who help us operate our website, process payments, or deliver services
• Legal authorities if required by law or to protect our rights

All third parties are contractually obligated to protect your data.

5. Data Storage and Security

We implement industry-standard security measures to protect your data from unauthorized access, misuse, or loss.

However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security, but we strive to safeguard your data as much as possible.

6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Withdraw consent at any time
• File a complaint with a data protection authority

To make a request, email us at support@vidmaze.com.

7. Retention of Data

We retain your information only for as long as necessary to provide our services, fulfill legal obligations, and resolve disputes. After this period, your data is securely deleted or anonymized.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies before sharing personal data.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us immediately for deletion.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new effective date. Your continued use of our website and services constitutes acceptance of any updates.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact:

Email: support@vidmaze.com
Phone: +91 81708 23602
Address: Siliguri, 733207, India